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Working the Night Shift: Women in India’s Call Center Industry
by: Reena Patel
publisher: Stanford University Press, published: 2010-03-25
ASIN: 0804769141
EAN: 9780804769143
sales rank: 250150
price: $15.26 (new), $11.00 (used)
Call Center Optimization
by: Ger Koole
publisher: MG books, published: 2013-01-27
ASIN: 9082017903
EAN: 9789082017908
sales rank: 756244
price: $56.66 (new), $67.24 (used)
Call Center Staffing: The Complete, Practical Guide to Workforce Management
by: Penny Reynolds
publisher: The Call Center School Press, published: 2003-08
ASIN: 0974417904
EAN: 9780974417905
sales rank: 1368526
price: $177.87 (new), $68.05 (used)
Call Center Success The Sandler Way
by: Tom Niesen
published: 2016
ASIN: 0692770437
EAN: 9780692770436
sales rank: 486578
price: $16.00 (new)
Call Center Operation: Design, Operation, and Maintenance
by: Duane Sharp
publisher: Digital Press, published: 2003-04-28
ASIN: 155558277X
EAN: 9781555582777
sales rank: 1204658
price: $50.78 (new), $10.01 (used)
Bottom-Line Call Center Management (Improving Human Performance)
by: David L. Butler
publisher: Routledge, published: 2011-08-14
ASIN: 0750676841
EAN: 9780750676847
sales rank: 1812396
price: $53.50 (new), $29.96 (used)
Sacred Is the Call: The Transformational Work of Spiritual Direction Programs for Personal and Professional Growth (Crossroad Book) [Paperback] [2005] (Author) Suzanne Buckley, The Mercy Center
publisher: The Crossroad Publishing Company, published: 2005
sales rank: 1854663
price: $33.93 (new), $22.10 (used)
Call Center Management on Fast Forward: Succeeding in Today's Dynamic Customer Contact Environment (2nd Edition)
by: Brad Cleveland
publisher: ICMI Press, published: 2006-11-15
ASIN: 1932558063
EAN: 9781932558067
sales rank: 562165
price: $34.47 (new), $2.49 (used)
The Executive Guide to Call Center Metrics
by: James C Abbott
publisher: Robert Houston Smith Publishers, published: 2004-04-15
ASIN: 1887355081
EAN: 9781887355087
sales rank: 309510
price: $18.01 (new), $1.93 (used)
Employee Identity in Indian Call Centres: The Notion of Professionalism (Response Books)
by: Ernesto Noronha, Premilla D′Cruz
publisher: SAGE Publications Pvt. Ltd, published: 2009-06-03
ASIN: 8132100794
EAN: 9788132100799
sales rank: 2376684
price: $5.40 (new), $42.76 (used)
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